How to Rent - Size Music Rental

HOW TO USE SIZE MUSIC RENTAL

ORDERING:

Go to our INSTRUMENT RENTAL list and select your instrument.
From the Instrument page, you can read the details of the Instrument, Terms and Conditions, and also select the correct size option (if applicable).
Then add the order to your cart, and proceed to the checkout.
In our secure Checkout area, enter your personal information and credit card details, then place your order.
One of our staff will call you back to confirm your order details, personal information and delivery address.

PAYMENTS:

The first Rental payment is taken immediately from your credit card account. This payment covers your Rental for 3 months from the date of delivery of the instrument.
Ongoing Rental Renewal payments will be automatically taken from your credit card account at the beginning of each 3 monthly Rental Term, until you return the instrument.
We will send an email advising the next payment date, 2 weeks before it is due.

DELIVERY:

Delivery is provided free of charge to anywhere in Australia.
All instruments will be securely delivered using Australia Post or StarTrack Couriers.
If you are not home when the parcel is delivered, it’ll usually be left at your local Post Office for you to collect. Generally it’ll take 3 to 5 business days, depending on your location.
Size Music Rental provides tracking and insurance cover for all deliveries.

RETURN:

Instrument return is provided free of charge.
All instruments can be returned using Australia Post, Reply Paid.
Pack the instrument into the original box and attach the Reply Paid label that came with it. You can also find the return address on our Delivery page.
Then take it to your local Post Office for delivery.
Remember to keep the original box to make it easy to return the instrument.

TO STOP RENTING:

Return your rental instrument at least 7 days before the next payment is due.
Once we’ve received the instrument, we’ll email confirmation.
Your Rental Subscription will then be cancelled, and further rental payments stopped.

REPAIRS:

If you have a problem with your instrument, call us on 1800 023 335 during business hours and we may be able to help you over the phone.
If the instrument needs to be repaired, just post it back to us.
Pack the instrument in the original box and attach the Reply Paid address label. Then take it to your local Post Office for delivery.
Please keep the original box to make it easy to return the instrument.
The instrument will be quickly and expertly repaired, and sent back to you promptly.
In most cases, delivery and repair costs will be covered by us, however this doesn’t include consumable items like strings, rosin, reeds, oils and cleaning cloths.
See our full TERMS & CONDITIONS for further details.

INSURANCE:

We cover your instrument for general wear & tear, as well as accidental damage, however it is not insured for loss or theft. See our full TERMS & CONDITIONS for details.
You may wish to take out additional insurance yourself, or check your Home and Contents insurance policy for cover.
We cover your instrument for damage or loss during delivery or return.

INSTRUMENT OWNERSHIP:

The Rental Instrument remains the property of Size Music Rental, and cannot be purchased.
See our full TERMS & CONDITIONS for details.

Musical Instrument Rental

Instrument Rental